Effective 01/01/2003

Privacy Notice Table of Contents

Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
How To Contact Us
Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collected

This notice applies to all information collected or submitted to the www.colomachine.com web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number, Fax Number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)
The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we received. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our web site if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our web site. We would not disclose anything that could be used to identify our customers.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

If you do not wish to be on our customer information database, please send a request to salescm@colomachine.com. We will promptly remove any information associated to your account.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We remove your credit card information from our e-commerce server once the transaction has been completed. We do not keep or store your credit card information on any of our Internet connected web servers.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by Customer Information Access Procedure. We use this procedure to better safeguard your information.
Customer Information Access Procedure

1. Send a request e-mail to salescm@colomachine.com with the following information.

Your name or company name
account number (if any)
address
phone number
e-mail address
2. Your request will be process within 24 hours. One of our system administrators will call or send you an e-mail to verify your identity. Please have the following information ready.

Name
Address
Last transaction date or the amount of your last purchase
Your on-line username and password (assigned by secure.colomachine.com, if any)
3. Your information will be updated and an e-mail send to you confirming the update.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact US

Should you have other questions or concerns about these privacy policies, please contact us at 516-997-5050 or send us an email at sales@rackmount.com.
As a customer of Rackmount.com Inc., you may alter your customer information or opt-out of receiving communications from us at any time. We have the following options for changing and modifying your customer information.

You may send an email to sales@rackmount.com
You may send mail to Rackmount.com Inc. at following postal address:

Rackmount.com Inc.
134 Linden Ave., Westbury, NY 11590
You may contact us at 516-997-5050
or fax at 516-997-5784